Legal Document
Contact
Last updated: September 2026
Primary support
- Use the contact form for licenses, refunds, and other Support
- Or email support@getfxpeek.com for humans
Features and bugs
- Request a feature or report a bug on the public feedback board
- License and refund questions stay on the contact form
1. How to reach us
For licenses, refunds, and other Support, use the contact form or email support@getfxpeek.com. To request a feature or report a bug, use the feedback board.
2. What to include
Depending on your topic, helpful details include:
- License / activation — purchase email, order id, and license key if you have one
- Refunds — see the Refund Policy for proof we need
- Bugs and feature ideas — post on the feedback board (browser, extension version, steps, screenshots)
- Product questions — what you are trying to do on which tool or page
3. Automated license mail
After a successful Pro purchase, your FxPeek license key may be sent automatically from licenses@getfxpeek.com. That address is for delivery, not a monitored support inbox. For help activating or looking up a key, use the contact form, email support@getfxpeek.com, or use Pro / verify license on the site.
4. Response time
We aim to reply within a few business days. Refund evaluations follow the timeline in the Refund Policy.
Related Documents
Contact formFeedbackPrivacy PolicyTerms of ServiceRefund PolicyCookie Policy